• Where is your office?
• Which language will be spoken by your staff?
• Do you have tours insurance?
• Will you still run the tours/trips on a rainy day?
• Do you guarantee the species to see?
• What should I take?
• What do I get to see in Madeira Wind Birds tours?
• Does your tours demand much physical effort?
• Are these land tours appropriate for a senior person?
• Is there a chance for snorkelling on the dolphin swimming trip?
• Do you have to wear a wet suit?
• Can we wear a wet suit to swim with dolphins?
• Is swimming with dolphins in the open sea?
• Is it possible to swim with turtles?
• How do I get in touch with Madeira Wind Birds?
• Are all taxes included in price?
• What is your cancellation policy?
• I am a travel agent/tour operator, will you assist us travelling to Madeira Islands?
• I am on a Cruise ship calling at Funchal harbour, can I join a tour?
• Do you offer pickup in HPB Madeira for land tours?
• I have a Wind Birds gift certificate, when can I use it?
• I required a special meal, do you supply it?
• Does Madeira Wind Birds offer any Madeira VIP or Executive services?
• What are Madeira Wind Birds terms and conditions?
• What are the Portuguese Laws that regulate your activity?
• What are the rates for calling booking services?
• Does Wind Birds promote equal pay between all staff?
• Are children allowed on your tours, and if so, is there a minimum age requirement?
• Do you offer any discounts for groups, seniors, or students?
• Are your tour guides certified and trained in first aid and emergency response?
• Is there a maximum group size for your tours?
• How far in advance do I need to book a tour?
• Are your tours available year-round, or are there specific seasons for certain activities?
• Can I book a private tour for my family or group, and what is the cost?
• Is it mandatory to wear a seat belt on your tours?
• Do you have any promotional or referral programs for customers who introduce new clients to your tours?
• Are there any payment plan options or financial assistance programs?
• Are there any additional resources or support available for participants who may experience motion sickness or other travel-related discomfort during the tours?
• Do you offer any discounts for local residents or members of partnering organizations?
• What level of physical fitness is required to participate in your tours, and are there any specific fitness-related requirements for certain activities?
• Can participants purchase souvenirs or merchandise related to your tours or the local wildlife?
• Are gift certificates available for purchase, and can they be redeemed for any of your tours or activities?
• Are there any safety measures in place to prevent the spread of COVID-19 or other infectious diseases during the tours?
• How does your company support the local economy and communities in the areas where your tours take place?
• Are there any prerequisites or recommended knowledge for participants in your tours, such as basic bird identification skills or familiarity with the local geography?
• Are there opportunities for participants to interact with local community members during your tours?
• Can participants request a specific guide or schedule preference when booking a tour?
• What are the main areas or ecosystems covered during your tours, and how do the tour itineraries differ between these locations?
• Are there group activities or bonding experiences incorporated into your tours to foster camaraderie among participants?
• Does your company offer any guarantees on the number or species of birds that will be seen during the tours?
• Is it possible to combine multiple tours or activities into a single package or custom itinerary?
• Do you provide any weather forecast updates or advisories before the tours to help participants prepare accordingly?
• Do you offer any educational resources or materials for children participating in your tours?